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News Archive

Mar
BT changes ‘better for customers’
 
BT Retail chief executive Ian Livingston has confirmed that large corporate clients will be moved out of his division to concentrate on building the small and medium-sized business and consumer markets...
Mar
Headsets, car kits could boost Bluetooth
 
Mobile phone design-ins are vital for the long term demand for Bluetooth short-range wireless comms technology, according to leading chipset suppliers........
Feb
BT delivers broadband boost
 
BT has launched its latest attack on the broadband market, giving businesses and consumers quicker internet connections at no extra cost..........
Feb
Nokia launches new platform LBS in 3G networks
 
Nokia is introducing the Nokia intelligent Gateway Mobile Location Center (iGMLC) 4.0, a new cost-efficient platform for location-based services (LBS) as part of the Nokia mPosition System........
Jan
Kwik-Fit Financial Services invests £2 million in its contact centres for premium customer service
 
'Quick fix' for Kwik-Fit Financial Services with rapid contact centre implementation.......
Jan
BT Mobile throws emphasis on convergence
 
BT is well and truly back in the mobile phone network market, following the launch in November of its BT Mobile service to business users. And it has come out fighting, marketing itself as the first operator to provide a truly "converged" service..........
   
   
Nov
Bosses shun 3G for Wi-Fi and GPRS
 
Most businesses have little interest in buying 3G mobile phones at present, according to senior executives at Nokia.
Speaking at the mobile phone maker's Mobility conference in Monaco this week, senior director of product management Mauri Niininen said that the firms Nokia is speaking to are much keener to deploying devices based on 802.11b and GPRS. ..............
Nov
BT broadband hits 2Mbps
 
BT is limbering up to launch a broadband service that would be twice as quick as its fastest consumer service today.
The telco is inviting all existing ADSL broadband customers to sign up and test a two megabits-per-second product. If the trial is a success then the service could launch commercially early next year....
Nov
Offshoring boom to continue unabated
 
But don't judge on cost alone, warns Datamonitor.......
Nov
Skype's Zennström: 'No need to regulate VoIP'
 
One potential threat to the burgeoning voice over IP (VoIP) market is the imposition of regulations and taxes similar to those for standard telephone companies.........
Nov
Small businesses way behind on getting online
 
We're not as wired as we may think.........

 

Oct
Avaya Puts 35,000 IP Telephony Systems to Work
 
New IP Office 3.0 software enhances usability, simplicity, and cost efficiency
Since the introduction of its flagship IP telephony product for small and medium businesses two years ago, Avaya Inc, a leading global provider of business communications software, systems and services, has sold more than 35,000..............
Oct
BT doubles Business Broadband bandwidth and cuts costs
 
BT recently announced that it is doubling the speed of connections and offering enhanced levels of service to its Business Broadband Network customers, at no extra cost. New customers who sign up will also have access to this improved service....
Oct
Outlook synchronisation, here we come
 
Microsoft on Tuesday announced enhancements to its corporate instant-messaging service that will weave in features commonly found in the company's Outlook email software....
Oct
Avaya Contact Center Express Catapults Medium Sized Businesses to First Place In Customer Service Stakes
 
Avaya’s latest application to deliver customer service excellence gives mid-sized companies “best practice” capabilities of large enterprises, with the flexibility and ROI that medium sized organisations seek........
Oct
“WINDOW OF OPPORTUNITY" FOR BLUETOOTH SAYS NEW REPORT
 
In an industry addicted to the new, and highly critical of yesterday's inventions, Bluetooth has passed the test and in 2004 emerged as an established technology in the short-range wireless device market, according to a new report to be published this month from Context, the technology research company.......
Oct
Public sector snubs offshore outsourcing
 
PMP Research highlights split in views between public and private sector companies over offshore IT outsourcing.
While offshore outsourcing - where facilities and services are located overseas - has attracted a lot of attention recently, the latest survey on the outsourcing market from PMP Research suggests that this option appeals primarily to commercial companies. ....
Oct
BT extends SDSL broadband roll out
 
Business service extended to 150 UK exchanges following successful trial
BT Retail has extended the reach of its Symmetric Digital Subscriber Line (SDSL) business service to 150 telephone exchanges following a trial in London and Coventry.
Oct
BT homes in on flexible working
 
Decades on, BT is continuing to champion the cause of flexible working among its workforce by focusing on creating 'agile' environments for its employees. Mike Berry finds out how.
There's a new buzzword in town, and this time it's 'agile workers'. But it's not just another term invented on a management-school flip-chart; this one comes from BT - the company that has been pioneering flexible working since the early 1980s.
Oct
BT examines Broadband price cuts
 
BT is looking at ways to reduce the cost of some of its broadband products after being forced to increase prices by regulator Ofcom. On Wednesday, BT upped the cost of some of its wholesale broadband products by as much as 30 per cent in a bid to comply with new "margin squeeze" regulations set by Ofcom......
Oct
Avaya wins World Cup contract
 
Avaya Inc, global provider of business communications software, systems and services, has installed the first stage of the 2006 FIFA World Cup network hardware. In preparation for the tournament, Avaya has provided network IP hardware for the new office of the Organising Committee (OC) for the FIFA World Cup office in Niederrad, Germany.....
Oct
Avaya launches VoIP access points
 
Avaya has begun selling parts of its fixed-line/mobile phone architecture in the US. However, no date has been given for when the complete offering will be available in the UK.
Two key components of the architecture, which aims to provide voice over wireless LAN (WLAN), have been developed with Motorola and Proxim.....
Oct
Avaya's got news for conferencing sector
 
Avaya is to acquire Spectel, an Irish audio-conferencing vendor, for an estimated 85.7m euros. Spectel has been selling its conferencing software suites to enterprises and service providers through Avaya for four years. The deal is expected to close within 60 days of the announcement.........
Oct
New law to boost teleworking
 
Government tells employers to let staff work from home where possible. A new law coming into effect in the UK next month could lead to yet another rise in the number of employees working from home........

 

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