Privacy Policy
EQ Logic respects the privacy of you, its customer
and takes its responsibilities regarding the security
of your customer information very seriously. EQ Logic
is committed to providing you with a professional,
valuable and personalised service whilst safeguarding
your privacy.
This Privacy Policy has been created to explain
to you the way in which EQ Logic uses your personal
data. This information will assist you to determine
whether or not to provide EQ Logic with your personal
data.
This Privacy Policy applies to all EQ Logic businesses.
EQ Logic may update this Privacy Policy from time
to time. We will notify you of all material changes
through the EQ Logic website at least 30 days prior
to any change being implemented.
This Privacy Policy explains the following regarding
EQ Logic's treatment of personal data:
Definitions of personal data?
The practices and procedures EQ Logic follow to
collect your personal data
Direct Marketing
Use of "cookies"
Security of your personal
data
Transfer of your personal data
Your rights to your
personal data held by EQ Logic
Any questions?
Definitions of personal data?
Personal data is any
information that allows you to be identified. The
types of personal data EQ
Logic will collect may include details of your
name, address, telephone number, email address,
fax number and date of birth.
Sensitive personal data is any sensitive data relating
to you, including information about your racial or
ethnic origin, political opinion, religious beliefs
or other beliefs of a similar nature, membership
of a trade union, physical or mental health or conditions,
sexual life, commission or alleged commission of
any offence or any proceedings for any offence committed
or alleged to have been committed by you, the disposal
of such proceedings or the sentence of any court
in such proceedings.
The practices and procedures EQ Logic follow to
collect your personal data
EQ Logic collect personal
data from you through the use of enquiry and registration
forms, direct personal
contact with you (for example, over the telephone)
and every time you email us your details. EQ Logic
will only use your personal data where it is necessary
to do so because it is relevant to EQ Logic's dealings
with you or where it is has your consent. EQ Logic
will not process sensitive personal data about
you without your express consent.
EQ Logic will use your personal data where it is
necessary to do so because it is relevant to EQ Logic's
dealings with you (i.e. it is relevant to the provision
of the goods and/or services that you have requested
from EQ Logic) including for billing, customer service
and network management.
With your consent, EQ Logic will use your personal
data for direct marketing, including the provision
of offers for EQ Logic and its third party partners'
products and services and customer surveys.
EQ Logic will only use your personal data in a way
that is fair and lawful taking into account your
consent, the extent to which it is necessary for
EQ Logic to use your personal data in its dealings
with you and the purposes which are disclosed to
you in this Privacy Policy or which are relevant
to the reason for your giving your personal data
to us. EQ Logic will not sell, trade or rent your
personal information to others.
EQ Logic may disclose your personal data to carefully
selected business partners and third party suppliers
to whom we engage to provide services. However, other
than as set out in this Privacy Policy, EQ Logic
will not disclose or share your personal data with
any other third party without your express consent
unless this is necessary to provide the services
or products which you requested when providing us
with your personal data or as required by law.
Direct marketing
If you have consented at the point
of collection to EQ Logic (and/or any third party)
providing
you with direct marketing material you will be
requested to elect the type of media via which
this material shall be provided (for example,
by post, e-mail, telephone or fax). EQ Logic will
only provide you with such material via your
chosen
media. If, at any stage, you object to EQ Logic's
use of your personal data for direct marketing
or to the media in which such material is being
sent, you may choose to unsubscribe to its receipt.
If you have consented to receive third party
direct marketing you will need to unsubscribe directly
with that third party.
Use of "cookies"
EQ Logic may use "cookies" on its website(s).
A "cookie" is information that a website
puts on your hard drive so that it can remember pieces
of information about you when you next visit the
website or a related website. EQ Logic use cookies
to record personal data about you when you use its
website in order to facilitate your future activities.
Unless otherwise notified by EQ Logic, EQ Logic will
not use personal data sent in a cookie for marketing
purposes and will not share this personal data with
third parties. If you prefer not to receive cookies
from EQ Logic's website, you can set your browser
to warn you before accepting cookies and refuse the
cookie when your browser alerts you to its presence.
You can also refuse cookies by turning them off in
your browser but this may impair your experience
of EQ Logic's website.
Security of your personal data
EQ Logic has in place
appropriate technical and organisational security
measures to prevent unauthorised or unlawful
disclosure or access to or, accidental or unlawful
loss of or destruction, or alteration or unauthorised
disclosure of or access to, or other damage to
your personal data. These measures ensure an
appropriate level of security in relation to the
risks inherent
in the processing and the nature of the personal
data to be protected. Your securely held personal
data will only be accessible by select authorised
members of staff within EQ Logic.
Transfer of your personal data
As EQ Logic is part
of a group of companies we may transfer your personal
data to other EQ Logic companies
and carefully selected business partners and
third party suppliers where it has your consent or
where
it is necessary to do so because it is relevant
to EQ Logic's dealings with you. Every EQ Logic
employee and approved operative is obliged to
comply with EQ Logic's comprehensive data protection
compliance
policies, including this Privacy Policy. EQ Logic
is confident that it is able to protect the security
and confidentiality of your personal data and
provide you with an adequate level of protection
Your rights to your personal data held by EQ Logic
EQ
Logic will only keep your information for as long
as we are either required to by law, or as is relevant
for the purposes for which it was collected.
During this period, you may contact EQ Logic at
any time if you would like to see details of the
personal data that we hold about you, details (available
to EQ Logic) as to the source of that personal data,
the purposes for which your personal data are being
used, details of the parties with whom we may share
your personal data or to ask us to correct, update,
supplement or delete this personal data.
Any questions?
Please email admin@eqlogic.com or
ring 0845
644 9210 in
the UK.
|
